Help & Support
Answers, account shortcuts, and a direct line to our team so you can focus on your body, your breath, and your reset.
Support promise
Real people, clear next steps
- Typical reply
- 1 business day
- Hours
- Mon-Fri PT
Support Channels
Send a support request
Best for billing, purchases, login issues, program access, app playback, and anything that needs account context.
Open support formEmail our team
Prefer email? Send details, screenshots, order numbers, and the email tied to your account.
support@humangarage.netExplore account tools
Most subscription, order, receipt, profile, and security tasks can be handled inside your account.
Go to accountQuick Actions
Troubleshooting
Program access
Sign in with the checkout email, open My Programs, refresh once, then contact support with your receipt if access is still missing.
OpenBilling and receipts
Use Billing for subscriptions and Orders for receipts. Include the checkout email and purchase date when asking for help.
OpenPlayback issues
Refresh, switch networks, disable aggressive browser extensions, and include the lesson title plus device details if it persists.
OpenFrequently Asked
Still Need Help?
Talk to our team
Can't find what you're looking for? Our support team reads every message and usually replies within one business day. Include your account email, screenshots, order numbers, and the exact page or lesson where the issue happened.
Support hours: Mon - Fri, 9am - 5pm PT
For privacy, never send full card numbers, passwords, or private health information. Our team only needs your account email, issue details, and relevant screenshots.